We Want to Ensure Your Satisfaction!
Un-opened items can be returned or exchanged for any reason. Simply send the items back to us within 14 days of receipt and we will refund your money or exchange your product. When we receive your package we will credit the card you paid us with for the full purchase price of your product.
In the event of returning a product due to a change of mind, there is a mandatory deduction of $10 from your total refund to cover the cost of the original delivery.
Damaged & Incorrect Items: Should you receive a product that has been damaged in transit, please contact us immediately for further instructions. Please do not discard the damaged product(s) and retain the original box and packaging as inspection is often required by the carriers.
Instructions for Returning Products:
Please contact us using the form on this page CONTACT US to let us know that you'd like to return or exchange a product. Please include your order number and the reason as to why you would like a return/exchange, and include any necessary photo documentation if applicable. Our admin team will then be able to assist you with your return request.
All goods returned will be inspected upon their return and in the case of faulty products, a replacement product will be sent at our expense.
In the case of non-faulty goods returned, we reserve the right to deduct the standard restocking fee from any refund issued, or to return the goods to the customer at the customer’s expense.